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Subject: UKNM: Re: UKNM E-mail Enquiry Management....
From: Steve Johnston/IMRG
Date: Fri, 26 Mar 1999 00:56:04 GMT

It just gets better. This one can even read colloquial requests and answer
them for you.

Email Specialist at YY Software:

http://www.yy.com/

Leave it to me guys, I'll keep this thread alive all by myself. Unless Sam
stops me that is.

Steve Johnston
Director of Development
IMRG (Interactive Media in Retail Group)
http://www.imrg.org/
+44 (0)7000 46 46 74, ( 07000 Go IMRG )
steveatimrg [dot] org




Please respond to uk-netmarketingatchinwag [dot] com
To: uk-netmarketingatchinwag [dot] com
cc:
Subject: UKNM: UKNM E-mail Enquiry Management....

Does anyone know of any software for managing e-mail enquiries from
customers. I was thinking of some ticketing system as used by the Internic,
or maybe something like the ISPs use for technical support via e-mail.

Any names, contacts or ideas gratefully received.

Many thanks,

Greg Crockart
___________________________________________________________________
http://www.akqa.com
Telephone: +44 (0)171 494 9200
Fax: +44 (0)171 494 9300
Mobile: Orange 07971 957023
Address: AKQA, Princes House, 38 Jermyn Street, St. James's, London SW1Y
6DN

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