Free Seminar - Delivering Effective Social Customer Service

Event Info

Wed 25 Sep, 2013 from 4:00pm - 6:00pm
New Hunt's House, Kings College London
London, SE1 1UL, UK
Cost: Free


How can you deliver effective social customer service? In this fascinating 2-hour free event we will explore this in talks, discussions and open Q&A. Join our panel of experts, including Greater Anglia, Boden and Aurora Fashions.

  • Paul Bentley (Great Anglia)
  • Maria McCann (Aurora Fashions – Coast, Warehouse, Karen Millen) 
  • Leo Tennant (Boden)
  • Martin Hill-Wilson (Brainfood)
  • Matt Brazil (Conversocial)
  • Brad Bennett (Genesys)
  • Luke Brynley-Jones (Our Social Times) 


Stay with us afterwards for drinks and networking.

With consumers increasingly turning to social media to complain and ask questions, social customer service is rapidly rising in importance. Customer interactions can now publicly shame a brand, or amplify its excellence – and while many brands are rising to the challenge, the road to success is paved with difficulties.

Register here