customer care

20:20 Customer Experience Summit

Marketforce's Customer Experience Summit is London's leading customer experience conference.

// more

Date: 4 July 2017
Location: etc. Venues St. Pauls, UK

Social Media for Customer Service - Training Workshop

Do the lines between marketing and customer service need blur together for an effective social customer service strategy? In this one day workshop we are exploring the consumer led rise in use of social media for customer service. You'll learn about the latest trends and how to build an effective plan in order to implement an effective strategy.

// more

Date: 12 March 2013
Location: Hallam Conference Centre, DE