The Category Management Conference – Advanced Channel Strategies In Action

23 leading brands unite to showcase real-world case studies on how to build collaborative retailer relationships, win shoppers and ultimately, become the consumer champion and drive drive category growth in the convenience, online, discounter and main estate channels.

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Date: 23 February 2017
Location: The Waldorf Hilton, Central London., UK

Future Retail Innovation Contest

Future Retail Contest: Innovate UK is investing up to £175k to encourage innovation around 'future retail' - Register for the competition briefing event on the 21st January in London

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Date: 21 January 2016
Location: Academy of Medical sciences, UK

The Beauty Trends & Innovations Conference – From Insight To Engagement.

Join 20 speakers – including Dermalogica Skincare, Marks & Spencer, Lee Stafford, Philip Kingsley & Topshop– as they reveal the latest trends and innovations in the beauty industry.

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Date: 23 September 2014
Location: Hotel Russell, UK

Creating the Ultimate Customer Journey - Manchester

Creating the best journey for your customers can be a long process which involves many different internal and external factors and joining up all the dots can take time. At today’s event, we will hear from many of the experts in that process and look at the best tools on the market that will help you manage the process effectively.

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Date: 20 May 2014
Location: The Place Hotel, UK

Apple iBeacons: what are they and what do they mean for retail?

Bye bye, Belisha. There’s a new beacon in town.

In The Guardian, Simon Baldwin blogs that iBeacon seeks to lead.

Apple’s proprietary challenger to Near Field Communication arrived with iOs7. It boasts a range of up to 50 metres and uses Bluetooth low energy (BLE) to pinpoint location.

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Digital Innovation in Fashion

An IC tomorrow event to explore the future of fashion and retail through digital applications and services. 12 startups will pitch for the opportunity to receive £120K in funding, and to trial their tech with a leading industry partner.

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Date: 10 July 2013
Location: Somerset House, UK

Are you Taking it Personally?

Shopping Arcade

Retailers have a priority: personalisation. Forrester says a majority are fast-tracking their plans - great timing for Mixing Digital’s Are you Taking it Personally? The Reality of Personalisation & Relevance for Retailers.

Taking place next week - on Wednesday 13 February - it promises insight into enhancing the customer experience, delivering appropriate content and driving ROI.

See results from other brands, enhance your strategy and face the challenges.

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How Can We Encourage People Into Store: Mobile

How Can We Encourage People Into Store: Mobile

It's an issue, a challenge, an opportunity that's been highlighted during today's Enterprising Fashion conference - just how are people finding, trying and buying? What is the future of the bricks'n'mortar store and where's the innovation coming from?

One of today's speakers, Paul Bay, founder of citizenbay has produced a mindmap of thinking around the topic. And you know how we like an infographic, especially when there's some smarts involved.

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Using Social and Mobile in Retail

social network

Social networks existed long before Facebook and Twitter. Originally it was just as the organic ties between organisations or individuals; today it’s the same structure, the same dynamics but super-charged by virtue of the digital technology now available!

What Messrs. Zuckerberg & Co. brought to the party are the tools, metrics and case studies necessary to understand how social leaders influence each other within these social and professional networks, and how these relationships can be used to disrupt conventional attitudes and behaviour.

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Facebook Geniuses: Macy's, Sephora, Lancôme and Michael Kors

posts interaction

L2 and Buddy Media recently revealed the results of their second annual Facebook IQ Index®, with Macy's, Sephora, Lancôme, and Michael Kors ranked as "Geniuses".

The Index measures digital aptitude of 100 iconic luxury and prestige brands across Beauty, Fashion, Specialty Retail, and Watches & Jewellery on Facebook, the world's largest social media platform.

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London Connected TV Event

This event is free to attend. Registration starts at 3pm, the event starts at 5pm followed by drinks and canapés. To RSVP please visit:

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Date: 13 October 2011
Location: Interactive Advertising Bureau (IAB), UK

eTail Europe 2010

Visit for a full agenda and more!

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Date: 16 June 2010
Location: Le Meridien Piccadilly, UK

E Commerce Expo

E Commerce Expo will help you to: Improve your digital Marketing Improve customer conversion Optimise logistics Align your on-line and off-line businesses Achieve and maintain 24/7 availability Win customer loyalty

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Date: 20 October 2009
Location: Earls Court, UK

Internet Retailing

Internet Retailing 2008 – Oct. 7th London, will address the first mature year of ecommerce – where every retailer’s competitors are already online or about to launch with a credible offering – and consider strategies and approaches for success in a demanding market.

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Date: 7 October 2008
Location: Novotel, UK

Online Retail 2007: Checkout Special


Author: Dr Mike Baxter
Pages: 68
Features: 8 Sections of information and advice including Design Patterns, Recommendations and References

About this Guide

Looking for the right balance between customer expectation and the retailer's own need to complete a transaction?

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