social media

A Challenge And An Opportunity: An Interview With Andrew Grill, CEO, PeopleBrowsr UK


Internationally renowned speaker and CEO of PeopleBrowsr UK, Andrew Grill describes himself as “passionate about marketing.

He tells me he's been an advocate for using technology to connect people for around thirty years – through the current form of social media, amateur radio and even the original online bulletin board. “We've started to call it social media in the last few years,” he says, “it's really about communication.

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Supercharged Human Social Networks: An Interview with Antony Mayfield


Professionally, Anthony Mayfield runs digital agency Brilliant Noise and is the author of best-selling book Me and My Web Shadow. Personally, as I find out, he's a man fascinated by the power and scope of what he calls the social media 'phenomenon'.

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Proving the ROI of Social: An Interview with Tejal Patel, Global Social Commerce, Nokia


Nokia is a brand that has never been afraid to hold it's own in the social space. No doubt as a result of this, they have a global audience of over seven million.

Tejal Patel leads social commerce at Nokia. She's passionate about the accountability and ROI of digital, and during her time with the brand she's been working to prove the value of their social efforts.

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We Are Social Join Faceook, M&S, Nandos, Conversocial and Capgemini to Complete Social CRM Panel Line-up

Chinwag Live returns next week, and we have a right treat in store for you. Not only do we have Facebook, Nando's, ConversocialMarks & Spencer and Capgemini on the panel, we are very excited to announce that Robin Grant, Managing Director of We Are Social is joining us to complete the high profile line up.

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Webcast: Harnessing the power of online communities - Innovation in customer engagement

Online communities can be a great tool market research, brand advocacy or customer loyalty, and this Toluna webcast will show you how to create and manage those communities.

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Date: 5 October 2011
Location: Online, UK

Online Information 2011

Online Information is a free to attend event which covers social media, content management, enterprise search, epublishing, content resources and library management.

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Date: 29 November 2011
Location: National Hall, Olympia Exhibition Halls, UK

The Conversation Never Stops - CIPR Social Media Conference

Join a stellar line-up of speakers from organisations including BBC, Thomas Cook, IAB UK, CIM, Dell, London Fire Brigade, HSBC and many more to look at how social media is evolving and what that means for communicators.

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Date: 14 November 2011
Location: Ambassadors Bloomsbury Hotel, UK

Digital Marketing London - The Law And Social

This months Digital Marketing London get together includes a presentation about how social media has changed the way the law works and is applied and will cover what we need to know as marketers and net citizens!

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Date: 27 September 2011
Location: Zigfred Von Underbelly, UK

Social Media for Business - 1 Day Foundation Course

A successful Social Media strategy will help increase loyalty of existing customers, attract new ones and ultimately improve customer satisfaction, positive word-of-mouth and sales in a cost-effective way. Our 1 Day foundation course gives you the information, guidance and tools you need to make social media deliver for your business.

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Date: 13 October 2011
Location: Stream:20, City of London, UK

Chinwag Announces Facebook Marketing Conference & Bootcamp - 5th/6th Oct

FACEBOOK(LET) Frontside by GOIABA - Johannes Fuchs

We're very excited to announce the first Chinwag Insight conference and bootcampChinwag Insight: Facebook Marketing taking place in central London on 5th and 6th Oct, 2011. And for the Chinwag audience, book early and save £100 - on the early-bird rates, too.

Facebook has an audience of over 30m registered users in the UK and 700m worldwide and with a multitude of channels and techniques to target them, what's working, what's not. The conference will look at case studies from Dell, Channel 4 amongst others as well as hearing from Facebook themselves.

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Dog Digital social media drop-in surgeries

Digital communications agency Dog Digital is pleased to announce the launch of a series of social media drop-in sessions to coincide with Social Media Week Glasgow. Dog Digital’s Social Media Week Glasgow social media surgeries are free to attend and will take place between 12.30pm and 2pm, from Monday 19 September to Friday 23 September, 2011.

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Date: 19 September 2011
Location: Dog Digital Head Office, UK

Facebook Subscribe: I Like You, But I Don't Have to Listen to You!

Facebook Subscribe Example

So, that's my facetious take on the new feature, Facebook Subscribe, launched yesterday in the run-up to the announcement frenzy of the company's f8 conference.

In a nutshell: Facebook Subscribe = Twitter Follow.

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Facebook, M&S, Nando's and Capgemini to Join Chinwag Live: When Customer Service Goes Social

Chinwag Live: When Customer Service Goes Social just got really exciting with the announcement of some leading brands joining the panel.

The event, taking place on Wednesday 5th October, will look into the profound impact social media is having on how corporates interact with their existing and prospective customers.

We are very pleased to announce that we'll be joined by Gavin Sathianathan, Strategic Partner Manager at Facebook, Julia Monro, Community Manager at Marks and Spencer, Boris Jacquin, Digital Marketing Manager at Nando's Australia and Guy Stephens, Technology Consultant at Capgemini (UK).

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Simon Says: It’s Quiet Here


For the past 2 months I’ve taken on a community management role for a brand that have a community who don’t like to talk. That’s an understatement. They don’t comment, they barely click “Like” on Updates and all of this is causing me a headache.

I have a monthly meeting with the client about the brand and it’s taking a lot for me to explain to them that I am doing my job correctly.

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Lifting the Lid on Social CRM - Chinwag Live: When Customer Service Goes Social [Event]

Social Media Buttons

Chinwag Live returns to London on Wed 5 Oct, 2011 with an evening session that explores what happens When Customer Service Goes Social, sponsored by Conversocial.

The impact of social media is having an increasing impact on the way organisations market themselves and interact with their customers. Conversations previously confined to phone or letter are now taking place publicly on Facebook, twitter and other social media channels.

Taking place right in the middle of National Customer Service Week our expert panel will look into the profound impact social media is having on how corporates interact with their existing and prospective customers. 

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